Business System Analyst

Location : North Chicago, IL - 60064 Duration : 3-6 months + Local candidates preferred Responsible for providing technical business support for Research and Development Finance and Operations' Contract Lifecycle Management System (Apttus). Manage maintenance of system technical issues that support key business priorities within R&D Contracting Function. Work closely with system users, internal IT groups & external third-party service providers to deliver high quality, customer-focused technology solutions & support services. Providing technical and business support for the design & deployment of system releases and ongoing system management and maintenance (e.g. requirements drafting, UAT Testing, system data cleanup, training material creation and presentation). Key Responsibilities Include: Utilize knowledge of relevant industry technology, standards, & business developments in all areas of technology solutions including: SAAS, XML, salesforce.com, clinical Data warehouses, Application platforms, SOA etc. & applying it to Research & Development Finance & Operations business initiatives. Contribute to the development of business and functional requirements document, complex business and technical process flows, test plans and test scripts. Contribute technical and business expertise to overall technology architecture & ensure the interoperability of all components, services, and the smooth integration of new elements by implementing a structured compatibility testing methodology and facilitating change control management. Utilize understanding of the intricacies of contracting and R&D operations data and the multiple systems and middleware used to move, transform and upload data for end user consumption. Author use cases for additional system updates and rollouts. Work with the day-to-day business relationship with third-party IT service providers & internal support teams to provide and maintain high-quality technical solutions. Interface with internal business customers to understand evolving business requirements that drive the need for new and/or modified information systems and/or technologies. Coordinate with third-party service providers to evaluate & implement cost-effective IT solutions within confines of approved service expenditure levels & approve infrastructure change controls for all additions and/or modifications. Assist with implementation and post-launch ongoing technical and operational support services. Support application training activities including creating training material, conducting training and assisting in the support of system release updates Provide expert advice on the selection, design, justification, implementation and business use of information systems. Analyze business processes; elicit, analyze, and document business requirements; identify alternative solutions, assess feasibility and make recommendations typically seeking to leverage new or existing technology components. Provide business direction to IT to inform design and deployment of data used to support business processes. Work with business users to test the built solution in preparation for deployment into production. MINIMUM REQUIREMENTS A four-year college education with emphasis in computer science, engineering, telecommunications, business administration, or a related technical discipline or equivalent job experience with high school diploma required. At least 2 years of experience in: (i) providing technical direction for selection, deployment, and support of cross-functional or enterprise wide applications; (ii) Development of Business and Functional Requirements Document, complex business and technical process flows, Test Plans and Test Scripts; and (iii) Facilitating Change Control Management Significant experience and proven track record in either a consulting or line management role in developing and implementing a strategic technology plan in an emerging information technology discipline for a large diverse corporate environment Proven technical and vendor management skills and the ability to motivate a third-party service provider to deliver world-class, innovative technical services while meeting or exceeding established project goals within a predefined operating budget. Excellent project management skills along with good analytical and problem-solving skills. Excellent interpersonal, oral and written communications skills, with the ability to effectively interact with customers at all levels of management. The ability to work effectively with others and a demonstrated cultural awareness during interactions with people in multi-national settings. A demonstrated work ethic that emphasizes customer focus, quality and continuous improvement. Experience with SAAS, XML, salesforce.com, clinical Data warehouses, Application platforms, SOA Apttus experience strongly preferred Salesforce Administrator Certification strongly preferred 1) What hours and days will this person be working? Mon-Fri Regular Hours 2) What are the top 5 skills/requirements this person is required have? 1: Great Communication skills 2: Adaptability 3: Dependability 3) What years of experience, education, and/or certification are required? 2+ years of experience 4) What is a nice to have (but not required) regarding skills, requirements, experience, education, or certification? Apttus experience, Salesforce administrator certification 5) What is the environment that this person will be working in (i.e. group setting vs individual role)? Group Setting 6) Is any testing required for this role? No

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